How much does shipping cost?
Shipping rates are calculated at checkout based on your order size and destination.
Do you offer free shipping?
Yes! All UK orders over £45 qualify for free shipping, automatically applied at checkout.
How long does order processing take?
Orders are processed within 1-2 business days (Monday–Friday, excluding UK public holidays).
How long will delivery take?
- UK: 2-3 business days after dispatch (3-5 business days total)
- EU: Varies by destination — estimated at checkout
- International: Varies by destination — estimated at checkout
Which carriers do you use?
We ship via Royal Mail, DPD UK, and Yodel for UK orders, and Royal Mail and DPD UK for EU and international orders.
Do you ship internationally?
We currently ship to: EU countries, Switzerland, Hong Kong, Japan, South Korea, Malaysia, Norway, and Singapore.
Can I track my order?
Yes! You'll receive a dispatch confirmation email with your tracking number once your order is on its way.
Are there customs charges for international orders?
EU and international orders may be subject to local customs duties and import taxes, which are the responsibility of the recipient.