Reseller Policy and Disclaimer
Last updated: 20 September 2026
1. Independent Reseller Status
We are an independent reseller of branded goods, including Sanrio products. We are not an authorised dealer of Sanrio or any other brand mentioned in our store, and we are not affiliated with, sponsored by, or endorsed by Sanrio or its licensees.
All brand names, trademarks, logos and character designs are used solely to describe the items we sell and remain the property of their respective owners. No sponsorship, affiliation or endorsement is implied.
2. Authenticity and Source of Products
All branded items sold in this store are genuine products that have been lawfully obtained from retail or wholesale channels. Where applicable, items may carry original security tags and packaging that indicate the manufacturer (for example, Joytop, GuangBo, iiGen or other licensed producers).
We do not manufacture these items ourselves and we do not claim any rights in the brands' trademarks, characters or designs.
3. Warranties and Returns
Items are sold as described in the product listing. Unless explicitly stated in the listing, no manufacturer warranty is provided or transferred. Our own return, refund and exchange policy (as set out in our Refund Policy) applies to all purchases.
Nothing in this policy affects your statutory rights under UK consumer law. Products must be as described, of satisfactory quality and fit for purpose, and you may be entitled to a repair, replacement or refund where those rights apply.
If you have any questions about a specific item's condition, packaging or origin, please contact us before purchasing.
4. Limitation of Liability
To the fullest extent permitted by law, we do not accept liability for any indirect, incidental or consequential loss or damage arising from your purchase or use of the products, except where required by applicable consumer protection laws (such as your statutory rights as a UK consumer).
5. Changes to This Policy
We may update this reseller policy from time to time. The latest version will always be available on this page with the "Last updated" date shown above.
6. Contact
If you have any questions about this policy or our reseller status, please contact us via our Contact page or the contact details provided in our store.