Shipping policy

Processing Time Orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays).

UK Shipping We ship via Royal Mail, Evri, and InPost. Most shipping rates are calculated at checkout.

• Royal Mail 2nd Class Small Parcel — flat rate from £3.95. Estimated delivery: 3–5 business days after dispatch.
• Royal Mail Tracked 48 — calculated at checkout. Estimated delivery: 2–3 business days after dispatch.
• Evri Standard and InPost Direct: Store to Door — calculated at checkout.

🎉 Free shipping on all UK orders over £45!

Returns & Refunds For information about returns, refunds, and our return window, please see our Return & Refund Policy.

Order Tracking All orders include tracking. You'll receive a dispatch confirmation email with your tracking number once your order has been dispatched.

Questions? Contact us at contact@nanapop.co.uk — we're happy to help!